Terms of Service
Effective Date: February 13, 2024
Welcome to CrativAi! These terms of Service ("terms") govern your access and use of the services ("Services") offered by CrativAi, including our website, applications, and all related tools and resources. By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these terms.
1. Services Offered
CrativAi provides a comprehensive suite of AI-powered solutions designed to empower businesses, including:
AI Automation: Streamline repetitive tasks and processes with our custom-built AI solutions.
Lead & Sales Automation: Generate qualified leads, nurture prospects, and close more deals with our intelligent automation tools.
AI-powered Appointment Scheduling: Enhance customer experience and optimize scheduling efficiency with our AI-driven appointment tools.
Social Media Chatbot Integration: Engage your audience and provide seamless customer support through our AI chatbots for platforms like WhatsApp and Facebook.
Ecommerce Chatbots: Convert website visitors into customers with our intelligent chatbots specifically designed for online stores.
We offer flexible engagement models, including one-time project fees for specific solutions and optional retainer fees for ongoing maintenance and support. Our subscription model allows you to choose the best fit for your needs.
2. Project Timeline
Typical project timelines range from 2-4 weeks, depending on the complexity and scope of your project. We collaborate closely with you to establish realistic timelines and manage expectations throughout the engagement.
3. Fees and Payment
One-time Project Fees: Clear and detailed quotes outlining the project scope and associated fees will be provided before any work commences.
Retainer Fees: For ongoing maintenance and support, we offer optional retainer packages with recurring fees to ensure the continued effectiveness of your AI solutions. (Recommended)
Payment terms: All invoices are due upon receipt. We accept various payment methods as agreed upon.
4. Intellectual Property
Your Content: You retain full ownership of all content and data you provide to Crativai.agency
Our Work: CrativAi retains ownership of all intellectual property rights associated with the custom AI solutions we develop for you. However, you are granted a non-exclusive, non-transferable license to use these solutions solely for your internal business purposes.
5. Warranties and Disclaimers
CrativAi provides the services "as is" and makes no warranties, express or implied, regarding the services, hence, we do consultations, demos’ and ongoing QnA to address issues before completion. We are not responsible for any damages arising from your use of the services.
6. Indemnification
You agree to indemnify and hold harmless CrativAi (Crativai.agency), its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses arising from your use of the services or any violation of these terms.
7. Limitation of Liability
CrativAi's liability to you for any damages arising from or related to your use of the services is limited to the amount of any fees paid by you for the services.
8. Term and Termination
These terms shall remain in full force and effect while you use the services. We may terminate your access to the services for any reason, with or without notice. You may terminate your use of the services at any time.
9. Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any dispute arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Entire Agreement
These terms constitute the entire agreement between you and CrativAi (Crativai.agency) with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
11. Changes to terms
We reserve the right to update or modify these terms at any time. We will notify you of any changes by posting the new terms on our website. Your continued use of the Services following any such changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns about these terms, please contact us at: hello@Crativai.agency
Privacy Policy
Effective Date: February 13, 2024
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you directly or indirectly through our website, communication channels, and interactions with our services. The types of information we may collect include, but are not limited to:
Contact information (such as name, email address, phone number)
Business information (company name, industry, position)
Payment information (credit card details, billing address)
Communication preferences
Usage data (including IP addresses, device information, browsing history)
2. How We Use Your Information
We use your personal information for various purposes, including:
Providing and improving our services
Responding to your inquiries and requests
Processing transactions and billing
Sending important updates and notifications
Analyzing and enhancing user experience
Complying with legal obligations
3. Sharing Your Information
We may share your personal information with:
Service providers assisting in business operations
Legal and regulatory authorities, as required by law
Third parties with your explicit consent
In the event of a merger, acquisition, or sale
4. Your Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Withdraw consent for data processing
Object to certain processing activities
5. Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or receive alerts when cookies are being sent.
7. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 17. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe we may have collected information from your child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through the contact information you provide or by posting a prominent notice on our website.
10. If you have any questions or concerns about these terms, please contact us at: hello@crativai.agency
